Responsibilities
Strategic
- Ensure Smooth Operations with all KPIs Met with Effective and Efficient Manpower & Route Management.
- Ensure Operation Manager & Team are following the right course & guide them as per the requirement of the project.
Operational
- Set KRAs to be Achieved & SOPs of both client and PPMS to be followed and ensure timely delivery of the agreed task
- Manpower and Route Management
- Ensure Manpower on ground strength as per budget allocated; Controls Attrition & Absenteeism, achieve Call Efficiency, PJP Vs Actual Visit.
- Team training and evaluation
- Activity Management
- Ensure Activity Implementation on time, Asset Implementation and Maintenance, Negotiation etc.
- Required to set target and achieve the target of Visibility, Promo & Availability Score
- On time & Accurate Market Reporting.
- Data accuracy and analytics.
- Onetime escalation of issues with suggested solutions to internal as well as external prospects
- Review operations with client and Reporting Manager.
- Ensure all HR/Admin and Accounts related SOP are followed
- In addition to above duties and functions any other assignment given by the management occasionally or on a daily basis is to be performed.
Skills Required
- Work standards
- Time management
- Team building
- Technical/Professional Knowledge
- Strong leadership skills with a proven ability to work with multiple priorities
- Well organized, highly systematic and process-oriented
- Deep desire to excel and implement best in class practices
- Client oriented and a good business partner